April 30, 2011 Posts Sales, marketing & similar stuff The three most read posts on Alen’s Think Place
September 9, 2010 Alen's Articles The “bdp Triangle” – my Article on challenges of telesales campaigns – (English translation), Liderpress, 11/2005
January 2, 2010 Alen's Articles My article on IVR systems – PART 1 (translated to English), Banka magazine, May 2002
December 20, 2009 Alen's Articles My article on call centers translated to English, Banka magazine, February 2002
