Alen’s Blog

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  • Cedevita tea: “Dad does it dissolve in water?”
  • Redefining the concept of Alen’s ThinkPlace – the imperative of consistency
  • My Article on Organizational Gaps in CRM (translated to English), Banka magazine, March 2003
  • Story about Mr. S and the failed CRM project
  • 7 wisdoms for a successful CRM implementation

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  Select Category Intro post  (1) My Articles  (5) Posts  (5) Sales, marketing & similar stuff  (4)

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  Alen's ThinkPlace article Atlantic grupa bankamagazine blog bolja Hrvatska branding business articles business model call center Cedevita consistency CRM CRM implementation Croatian customer service English Interactive Voice Response IVR leadership management marketing McCafe McDonalds Mreza NLSR positioning segmentation tea text to speech Voice Recognition

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